Support Support requests could not be delivered on Jan. 13 (CET 08:51-11:35)

Discussion in 'Announcements' started by Artisan, Jan 14, 2016.

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  1. Artisan

    Artisan Team Leader Team RisingCities

    Hello,

    Due to a technical issue from one of our service providers our support tool was not able to receive any support requests yesterday on January 13th 2016 from 08:51-11:35 (CET).

    This means that if you submitted a support request in this period and you did not receive an email confirmation your request did not pass through to us.

    We kindly ask that if you made a request in that period and you did not receive a confirmation of receipt that you re-send your request and we will get back to you as soon as possible.

    We apologize for any inconvenience this may have caused.

    Best regards,
    Your support Team

    Rising Cities
     
    Artisan, Jan 14, 2016
    #1
    ivy87 likes this.
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