Login issues

I just back from vacation and noticed my game not loading . It ends at the apple icon on the blue screen. I saw others had the sane problem. I believe I just need to be reset if possible. Thanks in advance.

libertyel | ID 6526583

 

G`day libertyel,
I have reset your Data can you advise us if your problem is now resolved thankyou

 

So sorry tassie but it still isn't working. I tried clearing my cache, changing browsers and even computers. I do appreciate the swift help.

 

G`day Libertyel
I have tested your account and have been able to log in twice can you advise me if your problem is now resolved

 

I really dont know what's going on. I cant get past the apple icon no matter what I do. Thnaks for the help anyway

 

Can you please Fill out a support ticket and I will forward it on to the devs to look deeper into your problem,
the ticket will come direct to me once I have I will close here as we can work directly through email

 

Ok thanks. How do I send a ticket from here? Usually i get it where the game loads.

 

that is where you still send it from