can't receive rewards for tasks

Discussion in 'General Archive' started by pacorific, Jun 22, 2014.

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  1. pacorific

    pacorific User

    i have completed a landscape task, and upgraded city hall. but have not received rewards. can you please check on this. my username is pacorific, and id# 1251344. thank you in advance.
     
    pacorific, Jun 22, 2014
    #1
  2. PirateLee

    PirateLee Guest

    I have completed the landscape quest but not sure which City hall quest it is.

    Is it transform cosmopolitan?.
     
    PirateLee, Jun 23, 2014
    #2
  3. pacorific

    pacorific User

    yes
     
    pacorific, Jun 23, 2014
    #3
  4. PirateLee

    PirateLee Guest

    I need your system switched off to be able to fix this, fetch cache sees you as online even though you may be logged off the game so I am blocked for your safety.

    Just email me when you are switching off for a few hours and I will log on to your account and fix the problem. (Email support via ticket).
     
    PirateLee, Jun 25, 2014
    #4
  5. pacorific

    pacorific User

    i am doing the world cup right now. so just close thread and i will open new thread next week. thank you !!
     
    pacorific, Jun 25, 2014
    #5
  6. PirateLee

    PirateLee Guest

    You will need to email support next week.
     
    PirateLee, Jun 27, 2014
    #6
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