Hospital quest

I am level 20 and I am still not able to finish Medicine woman quest. What should I do because of this I can not build an academy also ?

 

Pease add your game ID or the moderators cant find your game.
The game ID is the number that shows up when you log into the game near your user like this (not in full screen):


.

 

To finish this task you need to respond to emergencies and receive the Academy, please let us know if your EMS system is working or not.
also include your user ID.

 

My ID is 8436998 and my EMS is working because I have a lot of emergencies.

 

You will need use up your contract points for your emergency personal before you receive Academy quest which will allow you to train more rookies. If you keep renewing their contracts this quest will not be triggered.

 

I used up all contract points of my personal yesterday but nothing happened.

 

ID:8360246
EMS:YES
contracts :0

 

OK i will pass this on to our devs for investigations.

 

So now I have no contract points and the academy quest is not showing.

 

Please submit a support ticket with this issue using the ? (question mark) icon in the upper right corner of your game window.

 

I submitted a support ticket but they told me almost the same and this is not helping me to solve my problem. What should I do now ?

 

Support will continue to investigate your issue and when it will be resolved you will be informed via email.
As there is nothing more we can do for you here on the forum topic will be closed.