Vegetable Stand Upgrade

Discussion in 'General Archive' started by WackyWendy, Dec 17, 2014.

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  1. WackyWendy

    WackyWendy User

    Hi,

    I just tried to upgrade my Vegetable Stand (to Level 3), but before I did it, I made sure I had the amount of items required in all steps. I went to the Marketplace and bought the total amount of beams showed in the display (250?) but strangely, when I pressed the first button in the upgrade (1 of 4), "Start the Upgrade", 96 Beams Disappeared from my inventory. Is this normal? I thought Starting the Upgrade only consisted of paying coins.

    If it is not, please could I have my 96 beams back as they cost me a lot of money in coins.

    My ID number is 8869413

    Kind Regards,
    Wendy
     
    WackyWendy, Dec 17, 2014
    #1
  2. TellusXIV

    TellusXIV User

    First step is always CC only.
    As first step is instant is it possible you started second step at the same time, as building timer only start once its easy to miss. Second step cost 100 beams.
    If this is not what happed PirateLee will have to help you out. He often come by late at night.
     
    TellusXIV, Dec 17, 2014
    #2
  3. PirateLee

    PirateLee Guest

    I will wait for the op to answer before jumping in?.
     
    PirateLee, Dec 17, 2014
    #3
  4. WackyWendy

    WackyWendy User

    Hi TellusXIV - Thanks for your post and suggestion. As explained above, I made sure I had the full amount of beams (250? I can't remember from the top of my head now..) before I started the upgrade. So yes, the second step cost 100 beams but that is beside the fact that 96 beams suddenly went missing from my total amount.

    Thank You - I shall wait for help from PirateLee and the Op.

     
    WackyWendy, Dec 18, 2014
    #4
  5. PirateLee

    PirateLee Guest


    I checked your logs back to the 10th of Dec. and you do not have an amount of -96 at any point that I can reverse?

    Please contact support so we can look closer this cannot be done via the forum, your system will send us data when you fill out the support form. (I will be the one answering you).
     
    PirateLee, Dec 20, 2014
    #5
  6. WackyWendy

    WackyWendy User

    I have searched but I can't seem to find the email/online form to support. Would you please be able to send me the link to the page? Or the relevant email to log this task with?

    Thank You.
    Kind Regards,

    Wendy
     
    WackyWendy, Dec 24, 2014
    #6
  7. tassie-devil

    tassie-devil User

    0n your game screen is a ? click on that and it will open the page you need , let us know when yo complete the from
    merry Christmas & happy gaming
     
    tassie-devil, Dec 24, 2014
    #7
    WackyWendy likes this.
  8. PirateLee

    PirateLee Guest

    I will close this now and continue via support.
     
    PirateLee, Dec 24, 2014
    #8
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