CAN'T log in.

Discussion in 'General Archive' started by sams264227011a, Jan 8, 2015.

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  1. sams264227011a

    sams264227011a User

    Can't log in. time zone EST USA
    id#8766353
     
    sams264227011a, Jan 8, 2015
    #1
  2. Harveyhippo

    Harveyhippo User

    I haven't been able to login for three days. Also in time zone EST USA....Whats up, yes i cleared and restarted (Multiple times).
    Harveyhippo | ID 1324355
     
    Harveyhippo, Jan 8, 2015
    #2
  3. sams264227011a

    sams264227011a User

    id#8766353
     
    sams264227011a, Jan 8, 2015
    #3
  4. Queens

    Queens User

    Still not able to log in as well. Almost a full week of this. Same is for my second city. Not a happy Mayor.
    Queens | ID 8422262
     
    Queens, Jan 8, 2015
    #4
  5. St.AnniesBay

    St.AnniesBay User

    I cannot log in either. Been close to a week now. This is getting to be ridiculous!
    St.AnniesBay | ID 1863354
     
    St.AnniesBay, Jan 8, 2015
    #5
  6. tassie-devil

    tassie-devil User

    please fill out a ticket and pirate will be of further assistance from there
     
    tassie-devil, Jan 8, 2015
    #6
  7. Phynian

    Phynian User

    ID 8776391, can not log in. Other than reporting it here, is there a way to fill out a ticket? (since 1/4/15)
     
    Phynian, Jan 8, 2015
    #7
  8. promaster102

    promaster102 User

    in the game there is a ? press it and you will sand an email to support
     
    promaster102, Jan 8, 2015
    #8
  9. piche413

    piche413 User

    I use Yahoo as my search engine and I typed in rising cities support and it took me to the ticket page and I filled out all the information like user name, user ID, the description of the problem and the code
     
    piche413, Jan 8, 2015
    #9
    TellusXIV likes this.
  10. piche413

    piche413 User

    Unless you log in and get to the playfield the ? is not there
     
    piche413, Jan 8, 2015
    #10
  11. promaster102

    promaster102 User

    not there? then where is it?

    i am playing the game and i cant see ? in the top right corner
     
    promaster102, Jan 8, 2015
    #11
  12. piche413

    piche413 User

    It should be to the right of the forum button
     
    piche413, Jan 8, 2015
    #12
    promaster102 likes this.
  13. TellusXIV

    TellusXIV User

    In game - Top right corner - "?" (help) button
    This info is of course useless if you cant log in to a playfield.
    This tip sound much better.
     
    TellusXIV, Jan 8, 2015
    #13
    promaster102 likes this.
  14. sams264227011a

    sams264227011a User

    With all the peple hijacking my post guess my log in issue will never get fix.ID 8766353
     
    sams264227011a, Jan 8, 2015
    #14
    TellusXIV likes this.
  15. bjjk1

    bjjk1 User

    bjjk1 | ID 8975954 I am not able to log in cst is 0814 it would be nice to play the game for a little bit before having to go back to doing college homework then helping out my disable daughter do her homework this is getting to the point that I am losing faith with not just the program but with bigpoint company its self If you the company cares about your stakeholders at all I would get this up and running the right way fast Or you may start not just hearing from us but also start losing shareholders on top of that
     
    bjjk1, Jan 8, 2015
    #15
  16. tassie-devil

    tassie-devil User

    posting twice with the same problem is not allowed, it also makes the mods tasks all that much harder.
    i have deleted you other post.
     
    tassie-devil, Jan 8, 2015
    #16
  17. PirateLee

    PirateLee Guest

    Closed waiting for tickets.
     
    PirateLee, Jan 8, 2015
    #17
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