challenge won't go forward

I usually get the first challenge done, but then it won't go further. For instance it says challenge 2 requires 25 visits well it never gets any no matter how many times that i work that house

 

G`day Charlie, I have re set your game data so this should resolve your issue it makes life so much easier if you give us your ID number when posting
also clearing your FLASH/BROWSER cache before closing down your computer each night will help your game run so much better.

Could you please try the following advice below and also try logging into your Game Account to see if this helps with this issue?


Please delete your browser cache. We've compiled a guide on all major browsers for you here.

• Internet Explorer 6:

Tools --> Internet Options... --> Delete Cookies and confirm with "Yes". Afterwards, delete files (check) and confirm with OK.

• Internet Explorer 7 + 8 (IE7 + IE8):

Tools --> Internet Options... --> Delete Browser History ... --> Delete All... (check) and confirm with "Yes". Afterwards, click "OK" and all files will be deleted.

• Internet Explorer 9:

Tools --> Delete Browser History
Remove checkmark from "Keep preferred sites"
Add checkmark to "Temporary Internet Files", "Cookie", "History" as well as "Download History".
Then click "Delete".

• Firefox

Tools --> Delete Latest History --> Add checkmark to Cache, Cookies and Visited Pages and Download History and then select "Delete All" and confirm with "OK".

• Google Chrome

Click the wrench icon in the browser's toolbar. Select "Tools" and then "Delete Internet Data". Add checkmark to "Delete Browser History", "Delete Download History", "Delete Cache", "Delete Cookies and Other Website and Plug-in Data" and then click the "Delete Data" button.

• Safari

Select "Safari" in the browser menu and then "Delete Cache". Confirm with "Empty".
Please then close your browser, open it again and log back into the game.
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Also check if Flashplayer is updated and its cache cleaned as well.
You can try using a different computer to log into the game as this will also reset your cache

 

Maybe you don't meet all the criteria
What does it say exactly? Collect 25 rents at excellent mood of 25 rents at very high energy for exemple?
Then you need to check if your energy or mood is over 75%

 

Thank you for your help BigWillem

We are wating for charlieparrish's answer.

 

that's not coming anymore probably

 

Charlie must have figured his problem out by now

 

As there is nothing further from Charlie on this issue am closing this thread