Need to send snapshot picture of my city

Discussion in 'Questions & Bug Reports' started by charlieparrish, Jun 20, 2016.

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  1. charlieparrish

    charlieparrish User

    [​IMG]I need to get this to you but cannot figure how to do that? I can bring up picture but no way to attach it to thread?

    I love Rising Cities but I have this problem with screen 1/4 to 3/4 blocked and I need to send you picture and I cannot figure out how to do that
     
    Last edited by moderator: Jun 25, 2016
    charlieparrish, Jun 20, 2016
    #1
  2. tassie-devil

    tassie-devil User

    G`day Charlie, It may be better if you do tis via a support ticket one thing that I can think of immediately is, have you set your browserat 100 percent ?
     
    tassie-devil, Jun 24, 2016
    #2
  3. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Some other possible issues have you gone to settings and set the game to open in Full Screen Mode? Also did you double click when going to a game field. This causes the game to try and load that playfield twice you then get the loaded play field with the second field trying to load over top of the first. Since the play field is loaded all ready the second field never loads. Hope these help.
     
    s.c.lynx, Jun 25, 2016
    #3
  4. charlieparrish

    charlieparrish User

    Please reset my game, I can't login at all on one computer and other is 95% blocked
     
    charlieparrish, Jun 25, 2016
    #4
  5. Artisan

    Artisan Team Leader Team RisingCities

    Hello Charlie,

    Could you please give us your Id so that we can verify your account?
     
    Artisan, Jun 25, 2016
    #5
  6. tassie-devil

    tassie-devil User

    G`day Charlie
    this is your game ID 9230887
    If you include it in your Signature it will make our task of finding your account so much easier.
    I have logged into your account and it is ok for me so most likely the issue is on your end. Your Game data has also been reset therefore your power/mood will now be correct.
     
    tassie-devil, Jun 25, 2016
    #6