Game loding slow

when it dose get loaded in some of my buildings don't show up . Yes, i cleared my flash cache and my browser cache/history. every time before I log in. . And even when I reboot my computer the problem persists. maybe a game reset will help please. ID 8766353

 

i am having a similar problem. I beleive it is an internet connectivity problem. This has happen several times over the last several years. In my case my internet provider and the provider for the servers do not like each other and they take a while to get it straigntened out. Uxually a day or two. This often happens when one of the providers upgrades or resets it systems. I will pass this on up the chain. Thank you.

 

Same issue, either can't past the loading screen or city map screen. Cleared cache, Flash, restarted browsers (tried Chrome and Fx) as well reboot the computer. Worked fine 10-hours ago when was last logged on.




Meridaz | ID 9269551

 

For some reason a few times every year the connection between the systems get bogged down or are incapatible it takes a while for this to get straightened out. Not to sound to paranoid but Vodaphone (provider for Big Point) takes offense to the other providers and makes our lives difficult.

 

guess i'll have to blame the koreaiens again.

 

I think it is the Europeans who are not playing nice with others

 

Same problem here, worked this morning except there was a glitch while playing the farmers market. I contacted the people for support and after that IF I get past the loading screen I notice more buildings glitching or gone. All day today though I really haven't been able to get on and play and I doubt if anyone is going to message me when things are working again.

 

It is possible that there is an isolated problem, how ever i have re set every ones game who have posted here so can you all confirm if your problem is now resolved thank you

 

My ID 9759383 - still having similar farmers market problems that I originally sent the e-mail support report for and multiple buildings are missing but at least I can get on... Thanks for trying and working with us!

 

still not working.ID 8766353

 

Sams can you please fill out a support ticket and I will forward it to the tech`s for investigation

 

Yeah, the screw ups ALWAYS come when they hire a newbie programmer. Screws everything up for everybody. DON'T pass this off as a internet provider problem. When EVERYBODY is having the same problem. It is Big Point problem. I NEVER had this problem when I played Dark Orbit. They must train the newbies here. OWN UP!

ID 9173057

 

Do I take that you are experiencing problems also?

 

I still play DO and this is a joke on here.

yes me too

Well, I was coming back to report that the game is working, but now it's not wearing again. It is very aggravating to Constantly have these issues again and again.

 

No changes on my end and I have no clue as to how to file a support ticket. I did get in earlier, but buildings were MIA from the playing field.




Meridaz | ID 9269551

 

You can access the support ticket HERE

 

did put in support ticket. game reset must have helped. Mood level, power level did usual thing. game still slow loading getting better. some buldings still missing. but that dose happen once and awhile to 1 or2 but this morning I was almost 70 %that wasn't so game working very much better thanks 4 reset .i did start thread you may close now if you like.

 

Sent a ticket a moment ago. Thanks for your support.

 

Well, now the game is loading faster but I'm missing stuff... seems like everytime I log on to check it's a different building or trees.. anyway, just wanted to let you know that it's still not acting normal... ID 9759383

 

same here..game will not load all of playfields....server needs a good defrag i bet..