cant move to suburb city???

Discussion in 'Questions & Bug Reports' started by pally, Nov 13, 2016.

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  1. pally

    pally User

    pls help me soonest possible. i have no problem to move to other cities..cant do anything now...pls pls pls help me
     
    pally, Nov 13, 2016
    #1
  2. Artisan

    Artisan Team Leader Team RisingCities

    Artisan, Nov 13, 2016
    #2
  3. pally

    pally User

    pally, Nov 14, 2016
    #3
  4. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Pally you need to build a road connecting to the access road to the suburbs to city hall. Then you will have access to the suburbs. Everything is required to be connected to City Hall
     
    s.c.lynx, Nov 14, 2016
    #4
  5. pally

    pally User

    i already develop suburb city before and play with no problem for about two month. suddenly cant get in...ID 9769681
     
    pally, Nov 14, 2016
    #5
  6. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you this is why we ask for your ID number. I tried to find your game by searching for your name and went to the wrong person. I am passing this along to the developers. I was unable to get to any of your secondary fields. Have you closed out of your browser and restarted the game in a different browser? Have you rebooted the computer from a cold start?
     
    s.c.lynx, Nov 14, 2016
    #6
  7. pally

    pally User

    i only used chrome as a browser. cant understand more on "cold start" as i am not well verse in computer system. hopefully your expert team will solve this issue...peace ...ID 9769681
     
    pally, Nov 14, 2016
    #7
  8. Artisan

    Artisan Team Leader Team RisingCities

    Hello pally,

    Thank you for your ID, we verified your account and we couldn't change fiels either. We are now sending your case to our developers team, please wait for an answer from us.


    Please don't answer to this topic if you are not its owner.


     
    Artisan, Nov 14, 2016
    #8
  9. Artisan

    Artisan Team Leader Team RisingCities

    Hello again pally,

    Our superiors are asking if you please could send a Ticket to Support.
    We can't help you here in the forum, the support team will have to verify your account and the only way they can do it is if you contact them.

    Thank you very much and we are sorry for time you have been waiting.
     
    Artisan, Nov 18, 2016
    #9