help

Discussion in 'Questions & Bug Reports' started by briansonder, Nov 28, 2016.

Dear forum reader,

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  1. problems log me in the game. thanks in advance. 8725369
     
    Last edited: Nov 28, 2016
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    What do you mean by trouble enticing?
     
  3.  
  4. G`day Brian, please delete your flash data and your browser cookies/cache then totally close down your computer before logging back into the game.
    This should resolve your issue ;)
     
  5. it does not work. ID8725369
     
  6. Hello. have tried everything,it does not work. ID8725369
     
  7. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    The best suggestion I can give you is to send in a support ticket. This sends additional information about your computer and game to help trouble shoot the process.
     
  8. can not send in a support ticket. how?..ID8725369
     
  9. BigWillem1

    BigWillem1 User

    Press the questionmark in the top-right corner of the playfield
     
  10. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you once again BigWillem1
     
  11. can not enter the playing surface !!!!!!!!! ....... help ID8725369
     
  12. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    I have sent a request up the chain of command. Sorry for the delay
     
  13. Artisan

    Artisan Team Leader Team RisingCities

    Hello briansonder,


    We have tried to log into your account, but even to us it was impossible. The only way to solve this problem is by contacting the support through your account so that that the developer team can take care of it.


    Here is the place where you can find it:


    [​IMG]
     
  14. but,but,but. I can come in there you are briansonder ID8725369
     
  15. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Here you go. We have two ways to get you to support. The first is plug the web address for the support page: http://www.risingcities.com/?action=externalSupport; Or go to the main rising cities portal and at the very bottom is a contact to support:
    [​IMG]

    Sorry it is in Portugesse but you should be able to get to support through either of these methods. Keep us informed.

    We have not heard back from you and a support ticket has not been generated at this time. Let us know what the status of your situation is so we can help.
     
    Last edited: Dec 7, 2016