Disappeared money

Discussion in 'Questions & Bug Reports' started by gicu1, Apr 24, 2019.

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  1. gicu1

    gicu1 User

    A part of my City Credits desappeared. I sold something on the market and i got 147000 CC. I took them, i saw the amount in my account for a few seconds and than disappeared
     
    gicu1, Apr 24, 2019
    #1
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Here is your transaction log for the last couple of days:

    DateSellerBuyerGoodAmountRate
    24.04.2019 18:35:28dark-travellergicuPaintings1106710
    24.04.2019 17:17:49gicuAmjelLumber1000147000
    24.04.2019 08:00:40gicuigorFBeams200143400
    23.04.2019 16:01:42gicubalázs13000Beams200143400
    23.04.2019 14:21:17-jomaster.gicuHops10010000
    23.04.2019 04:37:37george13131gicuBricks1700170000

    It show that you received the 147000 for 1000 lumber. As far as I am able to tell this should be showing in your account. Have you tried to close your account and browser and reopen them. Some times this works because the servers and your device do not sync correctly. If this does not work please send in a support ticket and the "great and powerful" wizards will have to look into this issue.
     
    s.c.lynx, Apr 24, 2019
    #2
    Rosomack likes this.
  3. gicu1

    gicu1 User

    For lynx: Thank you for your advice, but i tried twice and nothing happened. As i told you, i saw the money, but, unfortunately only for a few seconds
     
    gicu1, Apr 25, 2019
    #3
  4. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Okay then you will have to send in a support tickets. I am unable to correct this problem.
     
    s.c.lynx, Apr 25, 2019
    #4
  5. gicu1

    gicu1 User

    ID 10229168
    If YOU can't fix this problem that means that I found the greatest bug in the history of the game. I think that I saved the game so I deserve a reward. Let's say 50% cut off in the land price (in CC) for the next 4 area. What do you think?
     
    gicu1, Apr 25, 2019
    #5
  6. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Again it is not in my power. Did you submit a support ticket?
     
    s.c.lynx, Apr 25, 2019
    #6
  7. gicu1

    gicu1 User

    ID 10229168
    I'm sorry, I don't know what is a support ticket and how to send it.
     
    gicu1, Apr 25, 2019
    #7
  8. _Bosco_

    _Bosco_ User

    [​IMG]
     
    _Bosco_, Apr 25, 2019
    #8
    Rosomack and misseloe like this.
  9. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you again _Bosco_
     
    s.c.lynx, Apr 26, 2019
    #9
  10. gicu1

    gicu1 User

    ID 10229168
    I sent the support ticket. Thank you very much.
     
    gicu1, Apr 26, 2019
    #10
  11. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    They will handle the issue from here on. I am closing this thread at this time.
     
    s.c.lynx, Apr 26, 2019
    #11
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