240k City Credits gone

Hi, I was selling on marketplace 3 portions of 50 Roof Tiles each 1600, total 150 Tiles for 240000 cc. After successful sell I did collected money and noticed that my total amount of CC was up 240000 but once I left 'marketplace" window and returned to the main playfield window my total CC amount was again lower - like those 240000 never was added... so help me plz

Thnx
P.S. my ID 8370524

 

Sometimes it takes a while for the CC to update, even though it looked like it had when you were in the market place. Have you tried clearing cache and logging back in, which might yield a) tile sales still ready for collection or b) the 240k CC back again.

 

Here is where you sold:-

				CityCredits market . sell . good Roof tiles 15.09.2014 17:02:18 -8000 CityCredits market . sell . good Roof tiles 15.09.2014 17:01:59 -8000 CityCredits market . sell . good Roof tiles 15.09.2014 17:01:46 -8000
				Here is where you got paid, there appears to have been a lag in the system.

CityCredits	market . collect . currency	virtual	15.09.2014 19:31:11	80000
CityCredits	market . collect . currency	virtual	15.09.2014 19:30:57	80000
CityCredits	market . collect . currency	virtual	15.09.2014 19:30:45	80000

 

Hi,
to: strider_legs - I did cleared cash strait away but it was no difference.

Thnx PirateLee for data, but what is the conclusion then, my 240k cc money lost, coz they not returned?

 

Sorry you lost me there I thought I posted above that your account got the 240k?.

3x80,000 is 240 k that is what you got?.

 

Hi PirateLee,
as I said before, I did SEE that amount adding to the my total CC while beeing in "marketplace" window (so I did got it just for a moment), but once I did closed it and returned to the main playfield window - my total CC was like nothing changed what so ever - meaning that 240k disappeared and that was my call for help. (at the sell clearing time my total CC grew up to 1097k-ish, before and after that was 857k-ish).
And it is still missing until now!

 

What I was saying is the credits did not add to your account until two and a half hours later when you where offline.

I would always add any lost items but I am really sorry this is in your logs and the figures do add up.

If it helps in the intervening time you did spend many credits which may be why it appears you did not get paid.

 

Hi Pirate Lee,
thanks for your time, but I'm not agree with you.
Im not drunk or stupid neither think you are.
After glitch has happened I did closely monitored my money coz I needed for updates so I needed repeatedly sell more tiles and other stuff.
I did call for help more then 2,5 hours later after glitch, being all the time online during which I did relogged once coz of clearing cache waiting and hoping that they will show up. (during that time I did not made any more sales)
Your provided data about my successful sell I did confirmed it to in the first place, but here we got problem that the amount I did received from sell was reduced or disappeared after switching between windows - no tiles no money. (I was not buying or spending money that moment, I did only after repeatedly sell much later)
Even good programmers sometimes has a problem to look things from different angle.

 

Please check your totals again I think you will find the issue resolved.

 

Thanks alot I did noticed
problem solved.

 

Always a pleasure to be able to help nice players.