Bakery Schmakery - Freezes Game

Hi. One of my bakeries has been playing up for about a week now. I don't see any other threads here with people having the same problem. The same thing happened to one of my lumber mills a few ago but it cleared after a couple of days, this time the problem is persisting. Every time I click on the bakery the game freezes and the image darkens so I have to reload. I really need it - it's costing me a fortune buying in donuts and bread rolls! We only have three max as far as I can tell and it's not enough at the best of times. My citizens are all carb addicted and if my cops don't get their sugary donut fix every day there's no telling what they will do. Any advice on getting this thing fixed? Should I raise a help ticket? Thanks, guys.

 

this is generally a cache/flash problem please clear your cache reboot computer then try a different browser that should help solve your problem, If that does not work please let us know gl we will also need your id number

 

OK, thanks. I only cleared it out again a couple of weeks ago but I'll try again. Thanks muchly.

 

I will leave this open for a while, please let us know if your problem is resolved

 

Sorry, the problem still isn't resolved. I'll send a help ticket. Thanks

 

nothing further we can do from here then closed