Can`t buy package

Discussion in 'Questions & Bug Reports' started by DagnyKr, Apr 10, 2018.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. DagnyKr

    DagnyKr User

    I tried to buy a Fortuna package, but when I open the payment-site, I only found Bigpoint-diamonds. It was not possible to try to turn the page in any way, either.
     
    DagnyKr, Apr 10, 2018
    #1
  2. Artisan

    Artisan Team Leader Team RisingCities

    Hello DagnyKr,


    Could you please give us a print screen of the problem?

    Thread waiting for user's answer.

    If you are not the author of the question, please don't reply after the moderation team, your post may be deleted without previous notice.

    Please always write your ID so that we can help you.
     
    Artisan, Apr 12, 2018
    #2
  3. DagnyKr

    DagnyKr User

    Thanks for your reply :)
    I am not sure how I do this. I have a button called "Print screen"...but how do i paste this in my message...?
    I am not very good at this, I`m afraid....:(
     
    DagnyKr, Apr 12, 2018
    #3
  4. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    s.c.lynx, Apr 14, 2018
    #4
  5. DagnyKr

    DagnyKr User

    Thank you very much :)
    I tried to use the metod you described, but this did not work to paste in here?

    Therefore, I copied it in a word-document, but now I can`t find a way to insert the word-document o_O
    Well, I guess I have to take some time one day and try again.
     
    DagnyKr, Apr 17, 2018
    #5
  6. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    You must use a third party imagining service. There are several free ones on the web. I personally use photobucket.
     
    s.c.lynx, Apr 17, 2018
    #6
  7. 7benjamin9

    7benjamin9 User

    What is Fortuna package, anyway?
     
    7benjamin9, Apr 18, 2018
    #7
  8. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Since these are from the vendors, I have no idea. Sorry
     
    s.c.lynx, Apr 18, 2018
    #8
  9. DagnyKr

    DagnyKr User

    A package I can buy. Called Fortuna start-package. Contains a castle, 10 ordinary tickets for the wheel, 10 golden tickets for the wheel and 1 000 metro-money :) I think I will wait and see if the problems is solved, unstead of all the other stuff you mentioned...as I admitted before, I am no data-guru :( I have bought a package before without any problem. Thanks for your help, anyway :)
     
    DagnyKr, Apr 18, 2018
    #9
  10. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Let us know what happens
     
    s.c.lynx, Apr 19, 2018
    #10
  11. 7benjamin9

    7benjamin9 User

    When "payment site" opens, Loot-o-matic starter pack (aka Fortuna starter pack) is located on the upper row in center. So, click this diamond.

    It all works fine for me.
     
    7benjamin9, Apr 19, 2018
    #11
    DagnyKr likes this.
  12. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Thank you 7benjamin9 for the advice. It has been a long while since I have bought a pack.
     
    s.c.lynx, Apr 19, 2018
    #12
  13. DagnyKr

    DagnyKr User

    Thanks! Works for me too, when I do`nt get confused by the diamonds :p
     
    DagnyKr, Apr 22, 2018
    #13
  14. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    I am glad everything worked out. I am going to close this thread at this time. If any other issues please start a new thread.
     
    s.c.lynx, Apr 22, 2018
    #14
Thread Status:
Not open for further replies.