Cannot change my avatar

Discussion in 'Questions & Bug Reports' started by KliktaxCZE, Sep 5, 2017.

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  1. KliktaxCZE

    KliktaxCZE User

    Hi, I would like to report an error :

    When I was changing my avatar, it said "A server error occurred. Please try again later". After some hours later, I tried again --> same error as before.

    Here is a screenshot of the error: http://prntscr.com/ghehqh

    Thank you in advance for your answer. :)
     
    KliktaxCZE, Sep 5, 2017
    #1
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    KliktaxCZE - Give it a few more hours and try again. Server issues are beyond our capabilities, If the problem persists then please send in a support ticket and the more powerful ones can tackle the issue. In the future please include your ID # this allows us easier access to your particular game. So we can check the issue out.
     
    s.c.lynx, Sep 5, 2017
    #2
  3. KliktaxCZE

    KliktaxCZE User

    About that ID, I'll keep it in mind for the next time. Anyway thank you for your answer, I appreciate that.
     
    KliktaxCZE, Sep 6, 2017
    #3