Can't access Mountain/Suburb areas

Discussion in 'General Archive' started by Akalima, May 17, 2015.

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  1. Akalima

    Akalima User

    I've got a problem with switching to Mountain and Suburb areas, it starts trying to load them but then shows the main city area loading icon shortly, then switches back to mountain/suburb loading icon and keeps trying to load with no success.
    The issue arose when I tried upgrading an Alpine Lodge that didn't respond to the first upgrade step, then after I tried relogging I've been unable to access those areas.

    Tried clearing temporary files/cookies, deleting flash player data, switching browsers, restarting computer and logging in from another computer but can't get access those 2 areas.

    Akalima | ID 3212107
     
    Akalima, May 17, 2015
    #1
  2. tassie-devil

    tassie-devil User

    Hi Akalima I have reset your data and logged into your play grounds your game is running ok from my end, please let me know if your problems still exist and we will investigate further.
     
    tassie-devil, May 17, 2015
    #2
  3. Akalima

    Akalima User

    It's working just fine now, that Alpine Lodge was still in "annoyance mode" but it snapped out of it after a playfield switch.
    Thanks a lot for the assistance!
     
    Akalima, May 17, 2015
    #3
  4. tassie-devil

    tassie-devil User

    allways happy to be of help :):)
    closed
     
    tassie-devil, May 17, 2015
    #4
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