can't get to MM buy page

I tried to buy MM but can't get to buy page I get error:
An HTTP error occurred while getting:
https://www.bigpoint-payment.com/billing/?req=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&aid=4929&aip=&bptid=&hash=a801793078b73cb9be0e59c99e4170b8&itemGroup=1

 

I had this a few times when I was trying to buy my 'special offer' but not when I tried something else. Then yesterday it was fine for any of the options. I've just tried it again with both the bonus offer on MM and another amount and both got through to payment page ok. However, as these offers and payment options are very different from player to player and country to country just because it works for me doesn't guarantee it will work for you.

 

Tested almost all offers including special one and they all led me to billing page.
Please post your ID so we can investigate this particular case.

 

7330380

 

I tested your account and it works every time with Firefox and IE ((tested twice each).

First up can you check and make sure you virus protection is not blocking you.

 

i've used it before with no changes to my virus protection. just tried again same message as above.

 

I was hoping it was just a simple issue.

Can I ask you to please contact support via the payment form and they will do a trace account on the problem.

Really sorry there is nothing we/I can do from the forum to assist you due to privacy and security concerns.

 

That 's ok I just tried again, now its working, thanks pirate for looking into it.

 

Thanks very much for letting us know.