game getting stuck.

Discussion in 'Questions & Bug Reports' started by sams264227011a, Feb 2, 2017.

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  1. sams264227011a

    sams264227011a User

    After the blue print screen my game turns white. and wont go any farther .and loading. slow| ID 8766353
     
    sams264227011a, Feb 2, 2017
    #1
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    Hello sams264227011a, I was able to get past the white screen on your account then the game froze and I could not get into your game. I assume an old hand such as yourself did all the usual activities. In cases like this it is best to fill out a support ticket so the magicians at BP get additional information from your system. So please send in a support ticket please. You can access the support tickets from the RC portal. Thanks
     
    s.c.lynx, Feb 2, 2017
    #2
  3. sams264227011a

    sams264227011a User

    did support ticket. thing is game working, now just had really bad internet connection, had too go out seen they where working on lines I area.
     
    sams264227011a, Feb 2, 2017
    #3
  4. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    That is often the cause, but not always. Thank you for letting us know. I am closing the thread at this time. Have fun building your city.
     
    s.c.lynx, Feb 2, 2017
    #4
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