Gold medals glitch

Discussion in 'General Archive' started by omuego, Apr 15, 2015.

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  1. omuego

    omuego User

    I converted 20 gold medals into a prize some 10 minutes ago, but due to some problem with displaying the images, I haven't seen my prize. Can you please check my log report and inform me about the prize?
     
  2. on some occasions there is a lag between your isp and the game server try clearing your cache and rebooting your computer and use a different browser if that does not work we will investigate further gl
     
  3. omuego

    omuego User

    I do not doubt I got some prize, but I cannot see what that was, it appears it was some material or small amount of money, because there's no asterisk in Designer depot.

    omuego | ID 8872184
     
  4. once you collect a a pack wether it is bronze or gold you always get a button which says what you have received before you select the back tab.
     
  5. skb13

    skb13 User

    If you're running a slow connection, I've found several times that I don't get to see my prizes - I get a button, but the boxes above it are blank. My way round this, which has worked every time I've tried since, is to wait until I can see the potential prizes picture - once that has drawn, then cash in the booster pack and you should be good. If it hasn't yet drawn the potential prizes - wait!
     
  6. omuego

    omuego User

    I haven't seen the potential prizes picture, I was impatient so I clicked to collect it but I haven't seen what I've received so I am asking you politely for the third time to tell me if you can check it in the log report or wherever and tell me what the prize was.

    omuego | ID 8872184
     
  7. Sorry Omuego, been having some issues with checking logs, managed to get logged on via my phone, but searching on that was a bit tricky. Have just found this though:
    Goodsbuy . booster . goodRoof tiles15.04.2015 02:41:5040
    Playfield Item Improvementsbuy . booster . improvement4115.04.2015 02:41:501
    Playfield Item Improvementsbuy . booster . improvement5915.04.2015 02:41:501
    Goodsbuy . booster . booster_pack . 3635 . goodGold Medals15.04.2015 02:41:50-20

    So, 40 roof tiles, and two improvements but I'm afraid I can't help with what improvements they were other than no. 41 and 59. :)
     
  8. omuego

    omuego User

    Thank you very much, Strider, these 40 tiles are sufficient to feel satisfied with the prize. :)
     
  9. Ok, I'll close then. :)
     
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