i didn't receive my rewards

Discussion in 'General Archive' started by johnywaw, Dec 17, 2013.

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  1. johnywaw

    johnywaw User

    i was doing the event of artist
    i finish all the levels except only few materials of last level
    then i accept the offer to finish and complete the last level with MM , and i accept that offer with 10 MM which was deducted from me , but unfortunately i don't receive any of the rewards of the level 5 of the event
    and i lost my MM .
    what should i do to get my rewards
    please help me
     
    johnywaw, Dec 17, 2013
    #1
  2. PirateLee

    PirateLee Guest

    Please clear your cache and check again?
     
    PirateLee, Dec 17, 2013
    #2
  3. johnywaw

    johnywaw User

    how can i do that ,
    i sing out and singe in again after 3 hours but still nothing
    it is a big lost for me , so please help me

    you mean browser cache clear , i did it but there is nothing happened
    what should i do please ?
     
    Last edited by moderator: Dec 17, 2013
    johnywaw, Dec 17, 2013
    #3
  4. skb13

    skb13 User

    I think it's Flash Cache that is important. Two options - try a different browser that you haven't used for this game, or find the FAQ here.
     
    skb13, Dec 17, 2013
    #4
  5. johnywaw

    johnywaw User

    i did what you suggest but nothing happened
    no rewards comes to me
    what should i do

    i think there was a problem in the game at that time only when i did the event , because after that i use the MM to buy an expansion land and it works , also when i tried to collect rent it was working .
    so to whom i have to report this to get my rewards back
    any body from the moderators can help me to get it , please help
     
    Last edited by moderator: Dec 17, 2013
    johnywaw, Dec 17, 2013
    #5
  6. -Wizz-

    -Wizz- User

    Please post your user ID so we can help you further in this matter.
     
    -Wizz-, Dec 17, 2013
    #6
  7. johnywaw

    johnywaw User

    johnywaw - user ID 4240439

    so what , there no answer to me in this forum , where is the support team ?
     
    Last edited by moderator: Dec 18, 2013
    johnywaw, Dec 17, 2013
    #7
  8. PirateLee

    PirateLee Guest

    I notice we are also taking via email (ticket) so I will close this now as I have already aswered your email.
     
    PirateLee, Dec 19, 2013
    #8
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