Logging in to forum issues

Discussion in 'General Archive' started by Dominatricks, Dec 2, 2015.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. Hey guys,

    I'm having problems logging into the forum using the button within the game - I am directed to the forum, but it does not recognise me as a member.

    I wound up logging in to my game a second time through the forum - now it knows who I am.

    I've tried everything else re: clearing caches/history; new browser; rebooting game; rebooting computer - all to no avail.

    I'm not sure what else I am supposed to do - logging in twice to the game is something I can keep doing, but it's a bit annoying to need to do so.

    Otherwise, I'm enjoying playing very much.

    Dom
     
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    This is a new one on me. I will pass it on up the line. I just wanted to let you know we are working on this. The only thought is have you tried a different browser and had the same result? I am inclined to beleive this may be a connectivity issue. Which happens from time to time. We will follow up on this with you.
     
  3. G`day Dom,
    I have had a look at your account and it all seems to be alright, one thing you can do is save the forum page to your book marks and also save your password that may resolve your problem, please advise if this solution works :)
     
  4. G'day Tas,

    I've tried different browsers, all with differing results. Your suggestion to bookmark my forum page has been adopted - great suggestion, thanks!

    TY Dom
     
  5. were always happy to help nice players :)
    As the problem is now resolved thread closed
     
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