Login problem past two days

ID 9110181

It won't log in. Gets stuck on the blue skyline. Yes I got the newest flash update. Yes, i've cleared my flash cache and my browser cache/history. But it made no difference. And the problem persists.

Help would be appreciated, so I can log in. Thanks in advance.

 

I had the exact same problem, it was during an event. I am fairly new here so I am sure other people know better but once the event ended I could get back in. I would love to know if it is some sort of bug and just how many player's have had the same problem and left the game because of this.

 

Login problems are always a flash/browser cache problem so you need to clear them before logging in of a morning

 

Hello PoyaPakzad,

We have logged into your account and it's perfectly normal, no problem at all, as you can see in the picture below:

​

Have you tried to log in using Chrome?

Thread waiting for user's answer.

If you are not the author of the question, please don't reply after the moderation team, your post may be deleted without previous notice.

Please always write your ID so that we can help you.

 

Thanks for the help, Artisan. It works now. Don't know what was wrong. I am using Firefox btw.

 

Hello PoyaPakzad,

I'm happy your problem is solved. Don't forget to clear cache frequently, at least once a week, incliding Flashplayer's cache.


Once you have your problem solved, we will close this thread.

Thank you for informing us.

If you have any other doubt, be kind to open a new thread.

​