Marketplace Problem

I am buying stuff from the marketplace and my money has been taken but I am not getting any goods. So I am asking where it is?

 

G`day Jenn,
I have checked your logs and it shows that you are selling beams at 740 cc each in lots of 100= 74,000 cc total sale on top of that the market place has a 10% premium = 7400 cc which gives you a income from the sale of 66,600 cc
Then you are buying beams at 750cc each in lots of 100= 75,000 cc which is a loss of 9400cc
It appears that these transactions have been processed your total beams in stock should be 3156 at the time i checked your logs
occassionaly there is a delay in you receiving them, this could be due for a number of reasons. firstly it may help if you clear your browser/cache and then completely shut down your computer and when reloading the game use a different browser as well
I hope that this information has been of help to you.

 

I was buyinh roof tiles. i have been on and off the game all day and still nothing is there

 

G`day Jan this is a copy of your purchases for the 20.10.2015, there are 81 tranactions in total and all are either buying or selling beams you have not purchased roof tiles

Type	Action	Name	Time	Amount
CityCredits	market . buy . good	Beams	20.10.2015 23:16:04	-73953
Goods	market . buy . good	Beams	20.10.2015 23:16:04	99
CityCredits	market . buy . good	Beams	20.10.2015 23:06:00	-375000
Goods	market . buy . good	Beams	20.10.2015 23:06:00	500
CityCredits	market . buy . good	Beams	20.10.2015 23:05:54	-150000
Goods	market . buy . good	Beams	20.10.2015 23:05:54	200
CityCredits	market . buy . good	Beams	20.10.2015 23:05:50	-150000
Goods	market . buy . good	Beams	20.10.2015 23:05:50	200
CityCredits	market . buy . good	Beams	20.10.2015 23:05:45	-37250
Goods	market . buy . good	Beams	20.10.2015 23:05:45	50
CityCredits	market . buy . good	Beams	20.10.2015 23:05:41	-40500
Goods	market . buy . good	Beams	20.10.2015 23:05:41	54
CityCredits	market . buy . good	Beams	20.10.2015 23:05:34	-37500
Goods	market . buy . good	Beams	20.10.2015 23:05:34	50
CityCredits	market . buy . good	Beams	20.10.2015 23:05:31	-37500
Goods	market . buy . good	Beams	20.10.2015 23:05:31	50