No Academy permit

Discussion in 'General Archive' started by derNerd, Aug 13, 2014.

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  1. derNerd

    derNerd User

    derNerd | ID 8459154

    For a long while I have not had the Academy Permit appear, and I am quite past where it should have. As this seems to be a bug a moderator/tech can fix I have posted my info above.
     
  2. PirateLee2

    PirateLee2 User

    Your system needs to be switched off for me to fix this for you.

    Please contact support when you are turning off your computer (not just logging off the game as that will not work).
     
  3. derNerd

    derNerd User

    Not sure why my computer would need to be off for you to this time, when it was off when previous attempt was made. I am however logging this system down for the next few hours.

     
  4. TellusXIV

    TellusXIV User

    Support is in game, upper right corner, "?" button (help).
    Its a "faster" way to Lee so it will be a bigger changes for him to use your timeframe.
     
  5. Queens

    Queens User

    Still no Academy and no emergencies...But some how I am getting allot of books (credit)?????

    Queens | ID 8422262
     
  6. PirateLee

    PirateLee Guest

    Fetch cache shows you online even though you are not logged on and hence we are blocked from accessing your system for security of your personal data.
     
  7. PirateLee

    PirateLee Guest

    PirateLee, post: 824031, member: 49"]Fetch cache shows you online even though you are not logged on and hence we are blocked from accessing your system for security of your personal data.

    Since you again online I direct you to my request to contact support when your system is being switched off.

    I only log here once per day so it is unlikely you will just happen to be offline at that time. Support emails I handle every few hours.
     
  8. PirateLee

    PirateLee Guest

    This should now be fixed for you please check under the star icon in the designer depot.
     
  9. Queens

    Queens User


    Thank You...got the academy.
    Queens | ID 8422262
     
  10. folami

    folami User

    I do not have the academy either. I am not sure if I should have received it or not. Could you please look into my account and tell me if I should have received it or not?

    ID #8411159
     
  11. I have a problem with academy, there is no academy in my designing depot. I know that the contract for my specialist in the hospital is to big (my dad did that:mad:), but I can't fire him. Please, help. My ID is 8505802. Thanks...
     
  12. PirateLee

    PirateLee Guest

    Sorry you need to let the contract run down.
     
  13. PirateLee

    PirateLee Guest

    You need to complete the old dogs new tricks quest and let your specialist run down below 10.
     
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