Sick Lumber Mill

Strange one I haven't seen reported before. I suddenly seem to have a terminally ill lumber mill. When I click on it to restart production it just goes gray screen and nothing happens. All my other mills work fine.

Not sure if this makes any difference, but I am currently doing the Circus Fettucine event. I have 7 mills @ level 3, and only need 6 of them making sawdust for the event. The sick mill is the 7th who was making cork at the time.

For Pirate, the offending mill is the first one to the lower left hand side of the bridge, just left of the hydro power plants. Many thanks if you can take a look, fairly sure this is not a problem at my end.

Simstralia | ID 4991771

 

Can I ask you to go through the whole clear cache thing as this is old data in your browser.

We have had this before and the team have real problems clearing the issue as it is usually local;

 

Cleared cache (Mozilla) and Flash cache, same result, still stuck. Can you take a look at your end and see if you get the same result? If you can start production on that mill please kick off some beams, might help at my end. Thanks.

PS. Also, since the boulder spawn rework I have not had a single new bit of underbrush, tree, driftwood or barrel appear on my map, both city and coastal. Is there some fixed limit of natural items, such as with the street event spawns? If not, could you please ask the team to investigate this also?

Thanks Pirate for your assistance.

Edit: Gah! The exact same thing is also happening on two farms! As with the lumber mill, these two farms were NOT producing carrots or hay for the circus event, but were producing barley. This now looks like a coding issue to me, whereby clicking to start production normally opens to the last item produced, but can't seem to find its way. In all cases the items last produced were cork (last item selectable) and barley (again last item selectable). Looks like something has changed here since the last upgrade. To repeat, all three stuck production facilities were producing items NOT needed for that stage of the circus event.

 

Hi, sorry to interrupt this topic but am too lazy to start a new one.

I started playing in mid January and i have 5 mills maxed, but i recall it mentioned somewhere in the forum that it might have been possible to purchase the 6th & 7th lumber mills (i know it is too late now, feel really stupid i missed it)

Does anyone know when they made that announcement...i don't recall seeing any lumber mills on purchase offer for MM in my designer depot manufacturing. Or was it an Event? D'oh

Thanks for any/all responses.

p.s. maybe BP could make 1 extra mill/bakery available in Extra special super quest or anniversary event...hint hint

 

Please write to support as this is unrelated to the OP.

 

Please check these now I had to sneak on while you where online?.

 

Very happy to report that all mills and farms are working normally. Many thanks for your speedy wave of the magic wand, I'll shout you a hefeweizen at the beer garden.

 

Cheers mate.