STILL got log-in problem

Discussion in 'General Archive' started by -Tulip-, May 5, 2014.

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  1. -Tulip-

    -Tulip- User

    So we still have the same problem; Can't get past that city siloute screen easily, sometimes it works but more often it doesn't.
    When it does eventually let me in i can play for about 15-20 mins then it'll freeze. Nothing clickable F5 won 't work so you click in the address bar and enter, and back to the city siloute and the origanal problem.
    I have cleared cache, tried differant browser, relogged and all the checklist of things.
    Everything else is ok, i'm on other browser games so i click between them, and much more of this i give up on Cityrama.
    I got offers for buying in-game curency but whats the point if i can't get in?
    Thanks anyway in advance. ID 8192604
     
  2. PirateLee

    PirateLee Guest

    I am really sorry but yet again I have tested your account and it is working perfectly.
    I tested it 3 times over four hours using IE, Firefox and Safari. All worked first time without a glitch.

    This really does mean the issue is at your end and something on your system is blocking you. We cannot fix what is not broken and even if I put this in the Coders hands they would reply with the same answer as they only see what I see.

    Please fill out a support form (click on support on the main game page). Your system will then send us some details about your setup so that I can try and work with you to find the solution.
     
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