trying to click on farms causes the game to black out.

Discussion in 'General Archive' started by ifixitall70, Jan 4, 2016.

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  1. ifixitall70

    ifixitall70 User

    When I go into my main city screen and try and to click on several of my farms to start production the screen goes dark, and the game will not let me do anything else except to close the window. Do you have any idea as to how I can get this fixed? Thanks for your help.
     
    ifixitall70, Jan 4, 2016
    #1
  2. s.c.lynx

    s.c.lynx Game Administrator Team RisingCities

    ifixitall70. Most of the time when the game screen locks up. From your description that is what it sounds like either the Adobe Flash cache or the browser cache's are over loading. If you have not done so please clear these cache's and restart your browser. If this does not work try using a different browser. I use Firefox and use Google Chrome usually as my back up browser. Then try closing all of the programs running and shutting down and restarting from a cold start. (Turn the computer or device completely off, wait about a minute and start over again. Here are some thread links that might help:

    https://board-en.risingcities.com/threads/how-to-delete-browser-flash-cache.1105/

    https://board-en.risingcities.com/threads/how-to-clear-browser-cache.815/

    Let us know if these help. The other alternative is to have your game reset. A more drastic step with side effects for the stored game you are playing.

    Also please post your game ID so we can more easily find your city and look into it.
     
    s.c.lynx, Jan 4, 2016
    #2
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